Supplier Assurance & Development

Integrate supplier risk assessment, performance monitoring and structured development in one closed-loop assurance system. Import supplier NCR data from CSV or Excel, analyse trends and escapes, score supplier performance, assess inherent and current risk, trigger development when evidence warrants it, manage measurable actions and exit criteria, then generate a professional supplier assurance report.

Supplier Risk Performance Development Escapes & Repeat NCRs
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Closed-Loop Supplier Assurance

Use evidence to decide the level of supplier attention.
Supplier assurance should connect risk, actual performance and improvement. A supplier can be inherently high risk because of product criticality, sole-source dependency or special processes while still performing well. Conversely, a lower-criticality supplier can require development because recurring defects, escapes or ineffective corrective action demonstrate poor current control.
Assess RiskUnderstand inherent exposure and control effectiveness
Measure PerformanceUse quality, delivery, escape, RCCA and audit evidence
DevelopImprove weak systems with measurable actions
ReassessVerify effectiveness and adjust surveillance

Risk is not performance

Keep inherent supplier risk separate from current performance. A consistently capable supplier of flight-critical special-process hardware may still justify enhanced assurance because consequence and dependency remain high.

Use trends, not one month

Single-period metrics can be noisy. Review recurring failure modes, escapes, closure ageing, RCCA effectiveness and direction of travel alongside headline scores.

Development needs exit criteria

Improvement projects should have a baseline, target, owners, due dates, effectiveness evidence and objective criteria for returning the supplier to normal surveillance.

Do not reward under-reporting

A low NCR count is not automatically good performance. Consider receiving volume, escapes, audit evidence, reporting culture and whether problems are being detected and raised consistently.

Special processes matter

Where product conformity cannot be fully verified later, supplier capability, process validation, competent personnel, equipment control and change management deserve greater risk weighting.

Scores support judgement

Weights and thresholds in this app are configurable defaults. They support structured decisions but do not replace technical, contractual, regulatory or customer-specific requirements.

Import Supplier NCR Data

CSV + XLSX
Compatible schema: the app recognises the supplied SPI example column names. CSV is parsed locally in the browser. XLSX/XLS uses SheetJS when the library is available from the CDN.

No NCR dataset loaded.

Data Quality Check

Load data to validate required and recommended fields.

Compatible Column Dictionary

Exact names are recommended for reliable import.
ColumnUseRequired?

Imported NCR Preview

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Supplier Performance Dashboard

Filters update the NCR view; PPM and OTD use unique supplier-period denominators.
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NCR Trend

Top Defect Categories

Supplier Ranking

Illustrative score using configurable thresholds and weights.
SupplierNCRsPPMOTDEscapesRepeatsRCCA on timeAuditCostPerformance

Performance Model Settings

Defaults are configurable

Weights (%)

Reference thresholds

These are example decision-support settings, not universal aerospace/defence acceptance criteria. Align them with your organisation's contractual requirements, supplier segmentation and risk appetite.

Supplier Risk Assessment

Two views: Inherent risk considers what the supplier/source is and the consequence/dependency of failure. Current risk adds evidence of control and recent performance. Scores are decision aids; document rationale for unusual ratings.

Supplier Development Project

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Development Actions

Exit Criteria

Integrated Assurance Review

Combines supplier evidence into an assurance recommendation.
Select a supplier and generate a review.

Suggested Assurance Levels

LevelTypical evidence patternPossible response
RoutineAcceptable risk and stable performanceNormal performance review and contractual surveillance.
EnhancedHigher inherent risk or early adverse trendMore frequent review, targeted audit, additional evidence or focused surveillance.
DevelopmentMaterial performance weakness or recurring systemic issueFormal supplier development plan with milestones, metrics and exit criteria.
IntensiveHigh risk combined with poor performance, escapes or weak RCCAContainment, increased surveillance, senior reviews and supply-continuity controls.
Executive EscalationCritical/current risk with sustained failure or unacceptable consequenceExecutive governance, alternative-source/continuity assessment and customer escalation where required.

Supplier Assurance & Development Report

Generated for the selected supplier.
Generate an assurance review and select Generate Supplier Report.