Failure vs symptom
Record what happened before deciding why. Keep observed symptoms, confirmed failure mechanism and causal conclusions distinct.

Capture failures consistently, protect affected product, investigate physical and systemic causes, control corrective actions through effectiveness verification, identify recurrence and No Fault Found patterns, trend the accumulated failure population and create management-ready FRACAS reports. Designed as a closed-loop reliability and quality improvement system rather than an isolated corrective-action form.
Record what happened before deciding why. Keep observed symptoms, confirmed failure mechanism and causal conclusions distinct.
Explains the immediate technical mechanism: fracture, contamination, thermal overstress, wrong component, porosity, corrosion or other verified mechanism.
Explains why the management or engineering system allowed the physical cause to exist or recur: weak change control, risk analysis, training, design rule, supplier control or process control.
Where relevant, explain why existing verification or detection controls did not prevent delivery or progression of the failed condition.
No Fault Found should not simply erase the event. Retain symptom, conditions, test coverage and recurrence history so intermittent problems can emerge from trend data.
Implementation is not effectiveness. Keep corrective action in monitoring until predefined evidence demonstrates recurrence risk has been reduced as intended.
| ID | Date | Product / Part | Failure | Severity | Status | Repeat | Cost | Action |
|---|
Confirm the failed function, characteristic or requirement. Preserve original evidence before destructive analysis.
Determine the physical or logical failure mechanism using evidence, not assumption.
Trace conditions back through design, manufacturing, supplier, maintenance and organisational controls.
Where applicable, determine why verification, inspection, test or monitoring failed to prevent progression or escape.
Search common parts, processes, suppliers, software modules, tooling, specifications and product families.
Corrective action should change the causal system, not merely repair or replace the failed item.